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  • Home
  • Agency Services
    • What We Do
    • Start Here: The Marshall Plan®
    • Strategic Communications & Reputation Building
    • Content, Digital & Social
    • Integrated Campaigns
    • Crisis Communications
    • Also see: The PR Maven®
  • Our Work
  • About Us
    • About Marshall Communications
    • Testimonials
    • FAQ
  • The PR Maven®
    • About The PR Maven®
    • Strategy & Advisory
    • Networking & Introductions
    • Visibility & Authority Building
    • The PR Maven® Speaking & Workshops
    • The PR Maven® Podcast
    • PR Maven® Testimonials
    • Book Nancy to Speak
  • Resources
    • Blog
    • AI Approach
    • Products
    • The Marshall Report® & PR Maven® Newsletters
    • Client Press Releases
  • Contact Us

Category Archives: Building Relationships

How Public Relations Keeps Brands Alive Over The Long Haul

Building Relationships, Public RelationsBy Emma DimockJune 10, 2026Leave a comment

Strong brands don’t just happen by accident. They don’t win trust and loyalty overnight; branding takes years and years, if not decades. Brands are built brick by brick, through cultivating stories that resonate emotionally as much as they do theoretically. When we think of the most famous clothing brands or jewelry brands, we often quickly…

Memo To PR Pros: AI Won’t Take This Part Of Your Job - woman shaking someone's hand

Memo To PR Pros: AI Won’t Take This Part Of Your Job

Building Relationships, Public RelationsBy Emma DimockJanuary 20, 2026Leave a comment

AI may change PR tasks, but it can’t replace human relationships; real conversations, trust and networking remain the true competitive advantage.

Handwritten Letters As A Business Advantage - someone writing on a piece of paper next to an envelope and some tea or coffee

Handwritten Letters As A Business Advantage — They’re Not Dead (Yet)

Building RelationshipsBy Emma DimockNovember 17, 2025Leave a comment

Handwritten letters offer a nostalgic, meaningful way to deepen relationships, stand out in business, and show genuine care in a digital world.

Person using a smartphone to submit a five-star online review with the text “Online Review Sites: Do’s and Don’ts for Managing Your Reputation” and Marshall Communications logo.

Online Review Sites: Do’s and Don’ts for Managing Your Reputation

Building Relationships, Public RelationsBy Nancy MarshallAugust 18, 2025

Discover the do’s and don’ts of online review sites, plus tips for leveraging Google Maps reviews, Facebook Recommendations and brand ambassadors to boost your reputation.

Woman sitting at a desk looking down with headphones around her neck and a laptop in front of her

Audit and Enhance Your Personal Brand in Five Easy Steps

Building Relationships, Know - Like - Trust, Personal Branding TipsBy Nancy MarshallMay 19, 2025

Everyone has a personal brand, whether they are intentional about developing and managing it or not.

Mapping Your Network

Building RelationshipsBy Nancy MarshallFebruary 18, 2025Leave a comment

Your network shapes your success. Map, nurture and appreciate your connections to build trust and grow personally and professionally.

Networking Tip: Transactional Relationships Only Get You So Far

Networking Tip: Transactional Relationships Only Get You So Far

Building RelationshipsBy Emma DimockJanuary 20, 2025Leave a comment

To network effectively, focus on giving rather than taking. Build genuine relationships by listening, being patient, and avoiding purely transactional interactions.

How To Build Your Social Capital

How To Build Your Social Capital

Building Relationships, Know - Like - Trust, LinkedInBy Emma DimockNovember 18, 2024Leave a comment

Social capital is the value of your connections — personal, professional, and online — enhancing reputation, resources, and opportunities for growth.

10 Tips on Effective Networking: People talking to each other in small groups at an event

10 Tips on Effective Networking

Building RelationshipsBy Nancy MarshallOctober 15, 2024

Master networking with confident entrances, positive attitudes and genuine connections to leave a lasting, professional impression.

Today’s Best Businesses Must Lead With Empathy: Woman sitting at a table listening to someone

Today’s Best Businesses Must Lead With Empathy

Building Relationships, Know - Like - Trust, UncategorizedBy Emma DimockOctober 11, 2024Leave a comment

Empathy in business builds trust, enhances leadership, boosts morale and fosters strong connections with employees and customers for lasting success.

Minding Your Client's Business: Get To Know Your Clients - Two women sitting at a table talking and taking notes

Minding Your Client’s Business: Why Having an Innate Understanding of Your Client’s Industry Can Help You Achieve Their Public Relations Goals

Building Relationships, Public RelationsBy Nancy MarshallFebruary 10, 2024

Good communicators are familiar with the daily life of their clients. Find out how you can ensure better PR coverage for clients in this blog article.

Make Sure You Keep In Touch With Your Business Contacts

Make Sure You Keep In Touch With Your Business Contacts

Building Relationships, Forbes Agency CouncilBy Emma DimockAugust 28, 2023Leave a comment

Keep in touch with your contacts. If you meet someone for the first time, do whatever you can to store their name away in your mind so when you need what they have to offer, you know where to look.

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