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Online review sites can be a double-edged sword. Enthusiastic reviewers can drive lots of new customers to your door while those with a bone to pick – justifiably or unjustifiably so – can damage your credibility and drive away potential customers.
In a 2013 survey by Dimensional Research, 90 percent of those surveyed said positive online reviews influenced their buying decisions, while...read more / comment
Improving Visitor Experience ~
by Juli Settlemire, Business Manager
I bought fancy birdseed as a special springtime treat for my feathered friends. I filled my feeder with a festive mix of seeds, corn and tiny round pellets (maybe that was corn). And then I stood back and waited for the thankful birds to devour my...read more / comment
by NMC President Charlene Williams
As we near the end of January, many of us have already determined that the New Year’s resolution we made with the best intentions less than a month ago is nothing more than a nagging reminder of something we know we should be doing for ourselves.
According to statisticbrain.com, the top three New Year’s resolutions for 2014 (source:...read more / comment
by Nancy Marshall, NMC founder & CEO
“If you believe relationships build business,
then make building them your business.”
Scott Stratten, author, UnMarketing
by Greg Glynn, NMC Account Executive
As a sports fan, I enjoy watching the success of a championship sports team at any level. What the Boston Red Sox accomplished in 2013 was completely different from any other championship sports team in history.
From a marketing perspective, there is a lot we can learn from their season. Based on the Red Sox success, here are 4 lessons...read more / comment
Do you cross your fingers every time you click the post button, hoping that each of your Facebook fans will like, comment on or share your post? Poster's anxiety can...read more / comment
Social media enables those that already know and love your brand to get involved in spreading the word about it. They become loyal members of your team... ambassadors that encourage their own social media followers to engage with your brand, too. From a user perspective, social media is a fun way to connect with others that have interests similar to your own.nmc-social-media-... read more / comment
Years ago, when I was a recent performing arts graduate, I took part in a nationwide audition for the remake of Charlie’s Angels. Armed with the bravado and naiveté of youth, I made it to the callbacks, which consisted of an interview and...read more / comment
by Anna McDermott, NMC Account Executive
Keeping up with social media platforms can be a bit daunting at times – there are new ones created constantly and favorites like Facebook keep changing how we use them – even professional social media users find themselves asking questions like "What the heck is Tumblr?" Since I found myself wondering what the latest buzz was all about – How...read more / comment
Last week was rough, to say the least. Across the country, people tuned into the news like never before and attempted to keep up with the ever-changing routes of speculation surrounding the Boston Marathon bombings on Monday.
It quickly became apparent that social media would play into this story—after all Twitter broke the story, and reporters and journalists were quoting Tweets as...read more / comment
By Greg Glynn, Account Executive
In the world of public relations, we are always planning one, two, and sometimes even three steps ahead. To further emphasize the importance of planning, I want to share the type of preparation and goal setting involved in my recent work for our client the Maine Beer & Wine Distributors Association and their spokesperson Olympian Julia Clukey....read more / comment
As the world becomes more and more connected, and as people are more and more mobile, places around the world are competing for dollars, whether it’s tourism dollars or economic development dollars. These places are seeking to define and differentiate what makes them unique, so they can create messages that resonate with their targeted audiences.bates-mill-complex-lewiston.... read more / comment
I’ve attended many tradeshows, conferences, and networking events over...read more / comment
With a husband and two sons who are pretty big football fans, I’ve watched my share of games over the years. As we were all sitting around the television one Sunday watching the New England Patriots take down the New York Jets, I began to think that good strategic marketing is a lot like a well-played football game.
The best coaches know their competition, and they recognize the core...read more / comment
Some people get a little freaked out when a special event is fast approaching. It might be your dad’s sixtieth birthday, a friend’s baby shower, or an enormous family reunion held at, you guessed it, the [insert your last name here] residence.
When people hear NMC is a full-service public relations firm, most think of press releases, social...read more / comment
by Greg Glynn, NMC Account Executive
Keeping up with changes and trends in social media isn't easy. Sometimes it's hard to know what deserves your attention and what social media you or your business/organization should be using. In this article, I want to help clear away some of the social media clutter and share some advice and tips on what I think deserves the most attention.... read more / comment
by Kevin Gove, NMC Account Executive
Unusual events and festivals are profiled regularly on the National Public Radio program Weekend Edition Saturday. So, the program and host Scott Simon came to mind when I was preparing to pitch stories about the first World Invitational Moose Calling Championship in Rangeley, Maine. I don't know Simon well enough to have his personal e-mail address...read more / comment
by Juli Settlemire, NMC Business Manager
Today, I pinned a photo of Erik Estrada.
When I was a teenager, my friend Rosina Vacchiano (Zeen) was obsessed with Erik Estrada from CHIPS. She would spend hours carefully cutting out his photo and taping them onto her bedroom walls until the whole room was covered floor to ceiling in a glossy shrine of devotion. While the rest of us...read more / comment
Scene, nightfall in a small Maine town. A weary traveler and his family, having driven many miles on the Interstate and back roads, arrives hungry and ready to explore your town. His kids are starving and whining in the back seat. He pulls out his smart phone and searches for restaurants nearby. He is intrigued by your café and, after checking out your website and some reviews, heads off,...read more / comment
by Greg Glynn, NMC Account Executive
When I was studying at Quinnipiac University, I remember learning the four Ps of marketing (product, price, promotion and place), but since then the marketing mix has evolved to include three more Ps—process, physical evidence and people. Having studied and worked in marketing for more than 10 years, I've seen a lot of good and bad marketing ideas...read more / comment